We’re here to do everything we can to help you find a place you can call home. Below we outline the process we go through with you to find the right place, and provide ongoing support. Remember, if you’ve ever got questions, we’re only a phone call away.
The first step is to join the Department of Housing Needs Register; there’s a few things that need to be taken care of. Firstly, your application needs to be valid, so make sure your details are up to date with the Department of Housing. On your application you need to make sure you tick “accept community housing” (that’s us!).
If you haven’t applied yet, or you need to update your details visit their website now.
Once your application is complete, you are put on the Department of Housing & Public Works’ Needs Register. This means that as properties become available with C2C, we will match them to eligible people or families from the Department of Housing & Public Works waiting list based on their current circumstances. This process means that everyone gets the most appropriate house, and it’s as fair as possible for everyone on the register.
When we find the right house for you, you’ll be contacted to view it. If the house looks like somewhere you’d be happy to call home, then great news! We will organise the paperwork for your new home, and can also arrange a Bond Loan if needed. But we don’t stop there; during your tenancy we’ll help you handle repair requests, we’ll work with you to ensure your rent is up to date, and when it’s time to move we’ll do what we can to make the vacating process as smooth as possible.
We’ve spent over two decades helping people in need find a place to call home. Read our story to learn more about C2C’s history, and about ways we can help you.
Finding a home of your own can be an uphill battle. If you’ve got questions about the applications or tenancy process, get in contact below!
Fill out the form below with your issue, and a Coast To Country staff member will get back to you as soon as possible. Please do not use this form to report Emergency Maintenance.
Fill out the form below with your feedback or complaint. A Coast To Country staff member will provide a response within 14 days. You can rest assured that we will look in to this.
